Massage in hotels | Well-being for teams and customer experience

Photo Sitting massages on ergonomic chairs in the workplace

Well-being for teams and a premium customer experience

In a sector where service excellence is based on people, well-being in the hotel industry is becoming a real performance driver.

Since 2014, AlterMassage has been supporting hotels throughout France with seated massage services in the workplace, tailored to the specific constraints of the hotel sector: long working hours, demanding relationships, regular events and high operational intensity.

We work with hotels in three main ways:

For hotel staff
To enhance thecustomer experience
For events organised within the hotel

Massage in the workplace

Massage for hotel staff

Improving HRQoL in the hotel industry

Receptionists, concierges, housekeepers, chambermaids and valets, catering and maintenance teams... Hotel professions involve standing for long periods , carrying loads, repetitive movements, demanding interpersonal skills and constant stress management.

Our solution: we offer seated massage sessions on an ergonomic chair, performed in clothing and without oil, lasting 15 to 30 minutes, directly in the hotel.

Benefits for teams:

✔ Reduction in muscular tension (back, shoulders, neck)
✔ Reduced stress
✔ Improved recovery
✔ Support for QVCT policy
✔ Enhancement of employees' self-esteem

Corporate massage in hotels becomes a concrete tool for building team loyalty and commitment.

Enhancing well-being and enriching the customer experience

Creating a differentiating experience

In a highly competitive environment, hotels are looking to offer distinctive services. Seated massage in hotels can be incorporated into special weekend offers or premium stays. It can be offered :

in the lobby
on the rooftop
in a relaxation area
in a VIP lounge

Objectives:

Enrich the customer experience
Create a moment of surprise and relaxation
Enhance high-end image
Generate positive communication

This service is particularly suited to4 and 5 star hotels, lifestyle hotels, wellness-oriented establishments, resorts and business hotels. Massage becomes a service with high perceived value, with light, adaptable logistics.

Wellness services for hotel events

Hotels regularly host company seminars, conferences, corporate events, press launches and trade shows.

Offering a massage area at a hotel event can :

enhance the experience for participants
create a high-quality break area
increase the appeal of the event
reinforce the venue's premium image

Our services can be provided on a one-off basis, over a full day or as part of a multi-day programme.

Why choose AlterMassage for your hotel?

A recognised expert since 2014 in seated massage in a professional context, AlterMassage offers interventions that adapt to the pace and spaces of your teams and travellers.

Theimmediate positive impact: stress reduction, physical relaxation, renewed energy. In the establishments where we work, feedback highlights:

an improved social climate
high team satisfaction
enhanced customer experience
improved perception of the employer brand
a differentiating effect at events

Massage in the hotel industry is an integral part of our CSR and QHCT strategy.

Our model also promotes the employment of people with disabilities. You can reduce your OETH contribution thanks to ourAdapted Company status.

Massages in hotels